Privacy Policy

SMS Communications

By providing your phone number, you consent to receive SMS messages from Kennon & Parker Property Management regarding work orders, maintenance updates, and service notifications.

Message Frequency & Consent

You may receive work order updates, service notifications, and important property management communications via SMS. Message frequency varies depending on activity. Standard message and data rates may apply from your wireless carrier.

By responding to any SMS message, you confirm your consent to receive future SMS communications.

Opting Out

To opt out of SMS communications at any time, reply "STOP" to any message. After opting out, you will not receive further SMS messages unless you re-consent or reactivate your account.

Data Privacy

Your phone number and message content are processed and stored securely. We use industry-standard encryption and security measures to protect your information. Phone numbers are used solely for the purpose of property management communications and are not shared with third parties except as necessary to deliver SMS services.

SMS Carrier Compliance

SMS messages are delivered through Twilio, a certified SMS service provider. We comply with all applicable regulations including TCPA (Telephone Consumer Protection Act), GDPR, and carrier guidelines for A2P (Application-to-Person) messaging.

Support & Questions

For questions about SMS communications or to update your preferences, contact us at maintenance@columbusgarentals.com or reply to any SMS message with "HELP" for additional support options.

Policy Updates

We may update this policy at any time. Your continued use of our services indicates your acceptance of any changes.

Last updated: 10/26/2026